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Graduation

Basic Office Skills

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Students are taught basic office administration skills to be able to run a reception area. Skills taught include more advanced computer skills,handling of mail, faxes etc, telephone etiquette, customer service, caring for office equipment and filing of documents into an existing system. 

Course Outline:
• Introduction to PCs
• MS Word, MS Excel, MS PowerPoint
• Using the internet and the worldwide web
• Business Communication
• Office Administration:
    • Maintaining a reception area
    • answering customer enquiries in an office setting
    • Receiving direct visitors in reception
    • Effective telephone etiquette
    • Operate and take care of equipment
    • Receive, distribute and send mail
    • Create evidence and maintain confidentiality
    • File documents in an existing system
• Demo Interviews (Practical)
• Presentations (Practical)
• All the reception Duties (Practical)

 

Offered: Khayelitsha only
Instructor: Noziphiwo Jack
Entry Requirements:   Grade 10 & LtE Basic Computer course
Course Duration: 12 weeks
Times: 08h30-13h30 Monday-Friday
Cost to student: 2018
R500 (includes a R150 registration fee)
Cost to Learn to Earn: R11 000 to train one student
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 2018 Basic Office skills cost

 

 

Home Management

 

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Skills learnt on this course include Life Skills, Cleaning Skills, Laundry Skills, and Cooking Skills. Learners can be placed as housekeepers in private homes, housekeeping assistants in hotels or guesthouses, or general cleaners (office cleaners).

Course outline:

  • Cleaning Skills
  • Kitchen Skills
  • Laundry and Ironing skills
  • Personal Health and Wellbeing  
  • Personal Financial management  
  • Job Finding Skills

 

Offered: Hermanus only 
Instructor: Nomfuzo Gawulekapa 
Entry Requirements:    Basic literacy & numeracy
Course Duration: 8 weeks full time
Times: 08h30-16h30 Monday-Thursday
08h30-15h30 Friday
Cost to student: 2018
R300 (includes a R60 registration fee)
Cost to Learn to Earn: R11 000 to train one person
Donate to make it happen

 

2018 Home Management course cost 

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Graphic Design Bridging Course

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This course was born out of a previous LtE training programme in desktop publishing, a need within the community for a bridging course between a poor high school education and entrance into formal tertiary education in the field of graphic design and a need within the graphic design industry itself.

Course Outline

  • Introduction to the Apple Mac
  • Adobe Photoshop
  • Adobe Indesign
  • Adobe Illustrator
  • Drawing Skills
  • Design Skills
  • Visual Literacy
  • Critical Thinking
  • Basic Photography

 

Offered: Khayelitsha only 
Instructor: Clint Pietersen
Entry Requirements:   Matric Exemption Certificate, computer literate, a completed entrance portfolio
Course Duration: 5 months
Times: 08h30-16h30 Monday-Thursday
08h30-15h30 Fridays
Cost to student: 2018
R1200 (includes a R200 registration fee)
Cost to Learn to Earn: R25 000 to train one student
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2018 Graphic Design course cost

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Call Centre

Call centre costs in 2017

Call Centres are key growth areas in Cape Town with many international companies running their operations from here. The LtE Call Centre course aims to prepare participants for this fast-paced sector with focused PC skills and practical role play exercises over an 8 week period. Trainees have the opportunity to visit call centres at partner companies such as TFG to experience first-hand the work environment.

Course Outline:

  • Introduction to Call Centre
  • The Call Opening
  • Listening Skills
  • Acknowledging the Caller
  • Transitioning a Call
  • Asking Questions (Probing)
  • Setting Expectations
  • Resolving Problems
  • Closing the Call
  • Call Centre Computer Skills
Offered: Khayelitsha only 
Instructor: Noziphiwo Jack
Entry requirements: Grade 12 & LtE Basic Computer Course
Course Duration: 8 weeks
Times: 08h30-13h30 Monday-Friday
Cost to Student:   

2017
R300 (includes a R150 registration fee)

Cost to Learn to Earn: R12 100 to train one student
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Basic Hospitality Skills

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The 14-week course prepares students for employment opportunities in the hospitality and tourism industries. The training received prepares students for positions as waiters and kitchen assistants. The course covers the basics from food preparation and hygiene to client service, the role of the waiter and table & beverage service.

 

Course Outline:

  • Cater care food preparation
  • Food hygiene
  • Safety and security in the kitchen
  • Handling and maintaining knives
  • Kitchen equipment
  • Balanced meals
  • Measuring ingredients
  • Cooking and baking terms
  • Dough
  • Eggs, vegetables, fruit, herbs and spices
  • Preparation of Recipes
  • Client Service
  • Role of the Waiter
  • Table and beverage service
  • Theory & practical training in Food Preparation and Food Service

 

Offered: Hermanus only 
Instructor:  
Entry Requirements:   Basic literacy and a keen interest in food and people
Course Duration: 14 weeks full time
Times: 08h30-16h30 Monday-Thursday
08h30-15h30 Friday
Cost to student:

2018
R350 (includes R60 registration fee)

Cost to Learn to Earn: R11 000 to train one student
Donate to make it happen

 

 2018 Basic Hospitality course cost

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Basic Computers

 

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The main aim of this introductory course is to provide a stepping stone to other training opportunities, most students go on to complete our Basic Office Skills Course (Khayelitsha) or Basic Cashiers Skills Course (Hermanus)

Course Outline:

  • Using computers in everyday life
  • Computer hardware
  • Consumables
  • Drives
  • Windows 7 interface
  • Shutdown
  • Restart
  • Using Windows
  • Directories and folders
  • File Management
  • Introduction to MS Word - Office 10 

Offered: Khayelitsha and Hermanus
Instructor: Noziphiwo Jack (Khayelitsha) and Gary Parkins (Hermanus)
Entry Requirements:   Grade 10
Course Duration: 3 weeks
Times: 13h30 – 16h30 (Monday – Thursday) 13h30-15h30 (Fridays)
Cost to student: Khayelitsha R200 (includes a R100 registration fee)
Hermanus R200 (includes a R100 registration fee)
Cost to Learn to Earn: R1 200 to train one student 
Donate to us to make it happen

 

2018 Basic Computers course cost

 

 

 

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